Customer Satisfaction is our first priority that is why we provide them with extensive service options which include:

• Extended Liability for Defects:
  Beyond the standard warranty period of twelve months on all systems and products supplied by Konrad Technologies, we offer an extended 24-month warranty.
• Repair and Maintenance Contracts:
  We can offer repair and maintenance contracts tailored to your specific system. Thus the availability of your systems becomes even safer in 24/7 continuous operation and maintenance operations become more predictable.
• Reverse logistics
• Advanced exchange
• Repair and refurbishment
• Failure analysis
• Component refurbishment
• Product upgrades
• Warranty management
• End-of-life management
• Obsolescence Management
  We ensure long term access to spare parts  even if components or products become obsolete or unavailable. Alternative modules and/or devices can be provided when needed.